Acoustic Shock Compensation Claims

Acoustic shock injuries occur when a telephone headset user is exposed to an abrupt, unexpected, high-pitched tone, shriek or other loud noise, resulting in a range of symptoms including earache, nausea and Tinnitus.

If you have suffered an acoustic shock injury and you suspect that the negligence of your employer is to blame, Carrs Solicitors' specialist work accident solicitors can help you pursue a claim for financial compensation.

For more information regarding acoustic shock compensation claims, call Carrs Solicitors on 0800 587 0746 or e-mail us and we will get back to you to discuss your claim.

Acoustic Shock Injury

The increase in the number of call centre workers in the UK has led to a rise in acoustic shock injuries. Such injuries are typically caused by:

  • Feedback between a cordless phone and its base station;
  • Incorrectly dialled fax machines;
  • Faults on the telephone line;
  • Mobile phone interference;
  • Callers dropping their phone on to a hard surface, screaming or whistling down the line;

Symptoms of acoustic shock can include anything from earache to a permanent sensitivity to loud noises, and it is therefore possible to claim financial compensation for medical fees and loss of earnings incurred due to the injury.

Your Employer's Duty of Care

Under the terms of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR), your employer has a duty to ensure you are trained to recognise and report potential acoustic shock injuries. Your employer is also required to report these incidents to the relevant enforcing authorities.

If you suspect that your employer has breached their duty of care to you, contact a work accident solicitor as soon as possible, as it is highly likely you are entitled to compensation for your acoustic shock injury.

To find out more about making an acoustic shock compensation claim, or simply to arrange for a no obligation chat with an experienced work accident solicitor, call 0800 587 0746 or e-mail us and we will be in touch to discuss your claim.